Frequently Asked Questions (FAQs) – TEPKEY
Q: How do I purchase a product from TEPKEY?
A: You can purchase our products directly through our website. Browse our product catalog, select the desired product, and follow the checkout process. Payment can be made via our secure online payment gateway.
Q: How can I contact customer support?
A: Our customer support team can be reached at support@tepkey.store. We are available to answer any questions, provide assistance with our products, and support you with installation or technical issues.
Q: Are there any system requirements for QuickBooks Desktop software?
A: Yes, QuickBooks Desktop software has specific system requirements. Please review the product description on our website for detailed information, or contact our support team for assistance.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards and online payment platforms. Our checkout page provides detailed information on available payment options.
Q: Is my payment information secure?
A: Yes, we prioritize the security of your payment information. All transactions are processed through a secure payment gateway with encryption to protect your data.
Q: Can I upgrade my QuickBooks software through TEPKEY?
A: Yes, we offer upgrade options for QuickBooks software. Please contact us for more information on upgrading your current QuickBooks solution.
Q: Can I migrate from an old QuickBooks version to a new one?
A: Yes, you can. You need to back up your data before uninstalling the old version of QuickBooks. After installing the new version, open QuickBooks and navigate to “File” > “Open or Restore Company” to open your existing company file.
Q: What’s the difference between QuickBooks versions?
QuickBooks Pro:
Target Audience: Small businesses with basic accounting needs.
Features: Essential accounting functions such as invoicing, expense tracking, financial reporting, and basic inventory management.
User Limit: 3 users
QuickBooks Premier:
Target Audience: Small to medium-sized businesses with industry-specific needs.
Features: Includes all features of QuickBooks Pro with additional industry-specific features like contractor, manufacturing, nonprofit, retail, and professional services editions.
User Limit: 5 users
QuickBooks Enterprise:
Target Audience: Medium to larger businesses with complex accounting needs.
Features: Comprehensive set of features including advanced inventory, advanced pricing, customizable reporting, and more. It also supports multiple users and advanced user permissions.
User Limit: 30 users
For any other questions or concerns, please do not hesitate to contact us. Our team at Tepkey is dedicated to ensuring your satisfaction and success with our products.
